Competition is a good
thing. No, there is no typo in this statement.
I did not forget the “not”. I firmly believe that
competition in business is a good thing and that it can greatly benefit your
business. American business inventor, Gill Atkinson, summed
up the advantages of having competition in a market when he said, “Thank God for
competition. When our competitors upset our plans or outdo our designs, they
open infinite possibilities of our own work to us.”
Competition pushes us to do our
best. It drives us to improve our service and product
offerings. Without competition, we would have no sense of
urgency or benchmark by which to measure our successes, and yes, even our
failures.
Competition is everywhere in the
fitness industry from hospitals, clinics, spas,
universities, employers, outdoor fitness, family fitness centers, small
studio’s, franchises, online, video’s, infomercial products and the
like.
The benefits of competition are
numerous. Competition actually grows the market for your
services, which ultimately boosts your sales and allows your business to remain
prosperous. A market with a strong and innovative competitor
forces YOU to become more efficient and creative in finding ways to
differentiate yourself and your services from that of the
competition.
Even if your competitor is a large
franchise with multiple locations and a seemingly endless budget, you are still
likely to reap the rewards of their presence. This may appear
to run contrary to popular opinion, but it is true.
Competition – regardless of how big or small – pushes you to stay on your
toes, to get inspired and to exploit your advantages to the fullest.
Without competition, becoming complacent and lazy is likely.
Loosing customers or watching your business stagnate and fail an even
greater possibility.
Often, small businesses are
particularly concerned about the competition. They fear that
there simply are not enough customers to go around. This
would be a valid concern if the size of your market was indeed not
growing. However, this does not appear to be the
case. With obesity on the rise and more and more Americans
desperately searching for ways to achieve and maintain a healthier lifestyle,
market share is not likely to shrink any time soon. Thus,
competitors battling for a slice of that market share pie just help in making
the pie bigger for everyone. How?
Competition builds consumer
demand. Consumers are an odd bunch in that they actually want
choices when they shop around for products and services.
Surprisingly, consumers are less likely to want to buy when they only
have one choice available to them. Therefore, it is not a
stretch to say that competition leads to more consumer choice, which in turn
triggers consumer purchases. Be the business that has
positioned itself competitively to offer the right mix of services (and/or
products) that allows you to win consistently those consumer sales, and you have
positioned yourself to succeed – irrespective of the number of competitors in
your market.
To sum it all up, competition can do
much for your business and its growth. Embrace it and use its
presence fully. To take true advantage of the benefits
offered by your competitors, try to follow these proactive
suggestions:
Define your approach to
competition. Getting the most
out of a competitive relationship means that you first have to determine what
the best and smartest approach is to dealing with your competitors.
Is it going to be something hard-nosed such as a “take no prisoners”
approach or a more pacifistic view of “live and let live”? Of
course, you can always develop a position that is somewhere in the middle as
well.
Your approach will then likely
dictate your style of doing business. For example, if you
pursue the “take no prisoners” approach, you will have to develop a more cutting
edge, market leader approach to doing business. One of always
looking for innovative ways to set the bar higher, with others following
you. If you choose to go to the other extreme of “live and
let live”, then your style may be more laid back and reactionary.
In other words, you will likely perfect changes to your way of doing
business only in reaction to what you see your competitors doing.
Watch and learn. Sometimes, it
can work to your advantage to let your competition take the lead.
This is particularly true if you are thinking about offering a new
service or product or maybe branching out into a new location and you are unsure
what the market’s response will be. By sitting back and
watching what happens to the competition, you may spare yourself a few headaches
and possibly save yourself some time and money in the process.
Sure, that may mean that you sacrifice the right to having the
first-mover advantage, but that is not always the end all.
What is important when the dust settles is who is still in the game in
that eighth inning.
Allowing your competitor to move
first into a new area of the market can definitely be advantageous, particularly
if you are a smaller business and your competitor is a large
franchise. How so? Large competitors often
have the necessary resources to study and develop a market.
When they go in, it is often only
after exhaustive research and market analysis has been completed.
Makes sense since most only want to enter a market when they know they
will have a sure-fire chance of succeeding.
A smart, smaller business could then
benefit from operating nearby and tapping into that potential client
base. By this time, you will have already identified your own
unique selling position, which will ultimately distinguish your services and
products from the competition. Which of course, you were able
to develop and fine-tune in large part because much of the guess work regarding
location and potential target market were already answered for you by your
competitors.
Getting to know and even embracing
your competition has a multitude of benefits as discussed here.
New services and improvements to existing services, the ability to more
positively position yourself against your competitor’s weaknesses, and to find
new ways to grow your business are just a few of those advantages.
Regardless of how you choose to approach your competition, do so in a way
that your business can reap the full rewards found in a competitive market
environment.
Do not forget the tortoise and the
hare tale. Even though you might be smaller you can make decisions execute
strategies much faster then a larger organization that has layers of management.
Tom Perkins is a fitness business
coach/advisor, radio host, speaker, author and certified personal
trainer/fitness nutritionist with more than 30 years in the fitness industry as
both a consumer, fitness professional, and business coach/advisor.
Having owned six startups since 1990 Tom provides fitness businesses and
professionals with the systems, tools and support they need to get to the next
level and beyond, as well as the freedom and income to enjoy a unique quality of
life.
Grab a free audio of Tom discussing the latest fitness business
strategies at Tom's
Website.